Who We Are

Poulin Fire & Flood is a newly established disaster restoration company based in Reno, NV. Despite being a new player in the industry, our commitment to excellence, reliability, and customer satisfaction sets us apart. We specialize in providing top-notch restoration services for residential and commercial properties affected by water, fire, mold, and storm damage. Our goal is to help our clients return to normalcy as quickly and smoothly as possible.

Our History

Though Poulin Fire & Flood is a new company, our team comprises experienced professionals with extensive backgrounds in disaster restoration. We founded this company with a vision to bring high-quality, compassionate, and efficient restoration services to the Reno community. Our fresh approach combines the latest technology and industry best practices to deliver outstanding results.

Our Philosophy

At Poulin Fire & Flood, our philosophy is built on three core principles: rapid response, meticulous restoration, and client-focused service. We understand that every disaster scenario is unique and requires a personalized approach. Our mission is to minimize the disruption to your life and property while providing the highest quality restoration services.

Our Team

Our team is our greatest strength. Although Poulin Fire & Flood is a new company, our staff members bring years of experience and expertise in the restoration industry. We are dedicated to continuous learning and improvement, ensuring that we stay at the forefront of restoration technology and techniques. Each team member is committed to delivering exceptional service and support to our clients.

Our Values

At Poulin Fire & Flood, our core values guide everything we do, from how we interact with clients to how we handle restoration projects. These principles ensure we deliver the highest quality service and maintain our commitment to excellence, integrity, compassion, and reliability.

Reliability

We pride ourselves on being dependable and responsive, available 24/7 to promptly address our clients’ restoration needs.

Compassion

We approach each project with empathy, providing support and understanding to our clients during their time of need.

Integrity

We maintain the highest ethical standards, ensuring honesty and transparency in all our operations.

Excellence

We strive for excellence through meticulous attention to detail and the use of state-of-the-art technology.

Get A Free Quote

Ready to get started on restoring your property? Contact us today for a free, no-obligation estimate.

24/7 Emergency Service

Experiencing an emergency? Our team is available 24/7 to respond immediately to any disaster situation.